At Top Wholesale Jewelry, we understand that plans may change. Our cancellation policy varies depending on the status of your order, as we begin processing shortly after purchase to ensure fast delivery.
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Orders Within 6 Hours of Placement
You may cancel your order within 6 hours of purchase free of charge. Please contact our customer service team as soon as possible to request a cancellation.
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Orders Between 6–72 Hours
If your order was placed between 6 to 72 hours ago, cancellation is possible but will incur a 15% service fee to cover processing and handling costs.
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Orders After 72 Hours
Orders cannot be canceled after 72 hours, as they are already packed and prepared for shipment. In such cases, we are unable to provide a refund.
We appreciate your understanding and support as we work to deliver your orders efficiently. If you have any questions, please contact our team for assistance.