Available 24/7 at service@topwholesalejewelry.com
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Free standard shipping on orders over $79
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Material: Freshwater pearls, shells, natural stone
Shell star, weight approx.: 10.6 g
Length: 39 + 6cm
Blue natural stone beads, weight approx.: 9.4 g
Length: 39 + 6cm
Bead spacer chain, weight approx.: 5.7 g
Length: 40 + 6cm
[The above is for reference only]
Support one piece delivery.
1. About members: Members enjoy store discounts and other event privileges. Membership discounts are automatically generated by the Alibaba system. Alibaba will automatically calculate the number and amount of transactions for each member, and will automatically upgrade when accumulated to certain conditions. After a successful transaction, the Alibaba system will automatically count you into our membership system. You can also apply directly in the member area on the homepage of the store, and we will arrange a review.
2. About the product
We specialize in wholesale jewelry, mass production of products, basically manual processing, different batches of products may have subtle differences, minor defects (do not affect the normal wearing effect) cannot be avoided, it is recommended to take samples to see the goods first, everyone should understand that you get what you pay for, don't rely on your own imagination, everyone's imagination is infinite, we can't satisfy this, please forgive me! For customers with very demanding quality, please go to the counter to buy! Adhesive goods are easy to open the glue after being stored for a long time. There are glue links in the store that can be photographed together in case they cannot be repaired when opening the glue.
The material of silver needle products is soft and easy to bend, just adjust it by hand.
The product defaults to cardboard, transparent bag PP self-sealing bag [random] independent packaging, and the delivery will be shipped in a bubble film cardboard box. If you need gift box packaging, please take a picture of the gift box link together. If you don't know, you can contact customer service to push the gift box link, or search for gift boxes in the store.
3. About color
1. The products in our store are all taken in kind. Due to factors such as lighting, shooting angle, color contrast and color temperature of computer monitors, color difference is inevitable. The pictures are for reference only. For details, please refer to the actual product. Mind taking pictures carefully!
4. About delivery: For customers who place orders normally, we will distribute the goods according to the style and color of the order. If there is a temporary shortage, it will be marked on the missing order. If the goods are out of stock, they will not be sent. For customers who need to be notified by Wangwang for exchange or shortage, you can also make a note when placing an order. We will notify you by Wangwang. If there is no note, we will ship normally. If there are many styles in the store, it is inevitable that the stocking will not be timely. Please forgive me for the phenomenon of temporary shortage!
5 About delivery: Generally, orders placed before 5:00 pm on the same day can be sent on the same day when they are in stock [except for special periods] If there is no delivery or no logistics information, there may be out of stock, please contact customer service to verify the delivery time.
II. About after-sales service
1. Sign for it: Please be sure to check and sign for it in person. This is your right and the key to our after-sales work. Thank you for your cooperation. (If it is inconvenient for you to sign for it in person, please inform your friends, relatives or doorman who signed for it for you to check and sign for it.)
2. Lack or quality problem: If there is a lack of goods or quality problems after you receive the goods, please contact the after-sales customer service in time within three days after signing for delivery. If there is a quality problem, please take a picture in time after receiving the goods and send it to us for confirmation [take pictures of the product and express packaging box and express surface sheet without invoice]. You can contact us Wangwang to send pictures, and we will give you a satisfactory solution. Overdue consequences are at your own risk.
3. Return and exchange: The delivery supports 7-day return without reason. Note: All customers have a single order over 300 yuan, and a single product exceeding 20 pieces does not support return and exchange, so please take a sample before replenishing, and then replenish a large amount if you are satisfied.
Note: 1. The following conditions cannot be returned or exchanged: A The returned product packaging is damaged or incomplete, and the product accessories or related materials are incomplete; B It is repaired or modified without authorization; C It is not used or stored in normal ways; D The color difference will not be returned or exchanged, and the goods beyond the after-sales service period will not be returned or exchanged.
2. After-sales services are the most basic services of the company. We are willing to provide you with good after-sales services. At the same time, good after-sales services also require the cooperation of customers. Please read the above instructions carefully before returning or changing goods, and follow the company's regulations as much as possible to avoid affecting your after-sales services.
3. Regarding the above, the handling of damaged and quality problems products, such as some product problems, if the customer wants to return all the orders, the freight needs to be paid by the buyer. You are aware by default when placing an order.
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